Here are the answers to the most common questions.
Q How do I use the site?
A You can browse with the menus on the left column which expand when there is more than one entry. Click on home or the Cornwall.com logo to get back to the front page at any time.
Q Why is some writing blue?
A Everything in blue is a link either to other pages on Cornwall.com or elsewhere as described on that page.
Q What are the icons for?
A The icons and the words next to them are active links.
Email -is an email link which opens up your email programme
Website-opens up a new browser window with the new website
Featured Listing - means that the Hotel, Guest House or Self Catering Accommodation are private advertisers on Cornwall.com and bookings can be done via their email / website links, or by telephone.
Online Bookings / Check Availability - means that the Hotel, Guest House or Self Catering Accommodation can be booked online with one of our booking partners, who are all established, reputable companies and clicking to check availability will transfer you to their secure booking websites.
More Info / Book Online - means that the Hotel, Guest House or Self Catering Accommodation can be booked online with one of our booking partners, who are all established, reputable companies and clicking to check availability will transfer you to their secure booking websites. They also have other features including maps, reviews and are available in other languages.
Q Why should I use your website if you use other booking partners?
A We use a number of different booking partners, each with their own specialities and so we can offer you a wider choice of accommodation than any of them individually can offer you. We also have a number of private advertisers that they also don't have.
Q Should I register
A It is important to register with Cornwall.com if you book a holiday through our website, so we can keep a record of who books through us. We currently mostly use Affiliates / Partners / Owners for our listings, who will deal with you directly and while we do our best to ensure everything is as it should be, should you have any problems, we would like to be in a position to help you if necessary. You can register Here
We will soon be sending monthly email newsletters, so also register if you are interested in receiving those.
Q How do I search?
A Searching is the quickest way to find things, but it is best to be specific. i.e if you are looking for a cottage near Newquay, type "newquay cottage". If you just type "newquay" all attractions, town information and hotels will also appear. Another tip is not to use full stops or apostrophes as the website has been designed for clean urls and sometimes punctuation can become an issue. So type st ives rather than St. Ives. Even ives will work.
Q Why can't I find a specific hotel or other item?
A We are a private commercial website. Not everyone chooses to advertise through us
Q Do you have a brochure or brochures that you can send me?
A No we are not currently able to send out any brochures. As the website develops, you will not need any brochures, however if you require some in the short term, email us and we can point you in the right direction.
Q Is Cornwall.com owned by the Cornwall Tourist Board or other official body?
A No, Cornwall.com is privately owned by a Cornish owner and has no links to any official organisation.
Q Is Cornwall.com just going to be a Tourist Website?
A No, but Tourism is a large part of the Cornwall economy, so it makes sence to start there.We do have further plans for the future.
Q How do I advertise my Cornwall based business with you?
A Click here for more details
Q My attraction is a charity, how much will it cost to advertise?
A Although Cornwall.com is a commercial website. All charity or community attractions can advertise for free. Forthcoming festivals can be advertised for free and will be promoted to the front page.
Q Do you offer any other services
A Yes we can offer Website design and hosting packages at very competitive rates.
Q Do you have any information on places in Devon or elsewhere?
A Cornwall.com is only concerned with Cornwall. However due to a number of searches on the website, we also manage Devon.net